Click here for important information regarding COVID-19: Updated May 21, 2020

header image

Important Information Regarding COVID-19


May 21, 2020 

Updated Joe Raso Hospice Residence Visitor Policy

Click here for updated Joe Raso Hospice Residence Visitor Policy - English

Click here for updated Joe Raso Hospice Residence Visitor Policy - Spanish 

Click here for updated Joe Raso Hospice Residence Visitor Policy - Creole 

March 27, 2020 

United Hospice continues to closely monitor the Coronavirus (COVID-19) and the impact on those we serve, their family members, our staff and volunteers. Their safety and health are our number one priority. As a healthcare provider, we are following the guidance provided to us by local and state health departments, the Center for Medicare and Medicaid Services and the Center for Disease Control.  

We are also taking the following precautions:

  • We have significantly increased the frequency of cleaning at all of our administrative offices and our Joe Raso Hospice Residence, with particular attention to high touch areas, counter tops, bathroom facilities, door handles, and all points of common contact.
  • We’ve increased signage around our facilities and are screening staff, volunteers, community and residential patients for COVID-19 risk factors.
  • We are asking our staff to stay home if they have a cough, cold or fever of any kind, or if they think that they may have been exposed to the virus. 
  • We are also restricting traffic in our administrative offices and have temporarily suspended in-person bereavement support groups and will limit office visitors to only those who provide essential services. Most office staff will work remotely and the clinical staff will continue to provide services in the community and in our residence.

Some helpful reminders for everyone to follow:

  • Wash your hands frequently and thoroughly and always before eating or drinking. Wash for at least 20 seconds with soap and water, and use an alcohol-based hand sanitizer to kill germs.
  • Avoid touching your eyes, nose, mouth, and face with unwashed hands.
  • Cough or sneeze into your elbow or into a tissue. If you use a tissue, dispose of it in the trash immediately.
  • If you have cold and flu symptoms, or are not feeling well, please stay home.

We will continue to monitor this situation closely and comply with recommendations and instructions from our local and state health departments.

Our normal referral business hours have always been 7 days a week/24 hours a day. Please call us anytime at 
845-634-4974 for a referral and/or questions. We want to ensure you that we are here for you and thank you for trusting us with your care.

March 16, 2020

United Hospice is closely monitoring the Coronavirus (COVID-19) and the impact on those we serve, their family members, our staff and volunteers. Their safety and health are our number one priority. As a healthcare provider, we are following the guidance provided to us by local and State Health Departments, the Center for Medicare and Medicaid Services and the Center for Disease Control.  

We recognize that at times like this, people often feel anxious or uneasy and questions arise. If you have any questions about COVID-19,  we will answer your questions to the best of our ability, but we urge you to call the NYS Health Department’s Coronavirus hotline at 888-364-3065 or visit Health.NY.Gov for additional information. For Rockland County public health notifications, please visit http://rocklandgov.com/departments/county-executive/press-releases/

The Center for Disease Control webpage dedicated to providing COVID-19 updates is as follows: https://www.cdc.gov/coronavirus/2019-ncov/index.html

Read more here about prevention and Q&A's.